Telecommunication sector in India has been growing exponentially. India is currently the world’s second largest telecommunication market. Tele-density being low the country continues to have tremendous opportunities for future growth. There are infrastructure problems, regulatory issues and above all intense competition among the players particularly after the deregulation of FDI norms. In terms of future growth, the industry presents lots of opportunities including 3G / 4G services, Mobile Value Added Services (MVAS) and others.

It is in this backdrop that the players in the industry have to constantly stay fresh, competitive and relevant not only in terms of technology but also in factors like service delivery quality, marketing ability, efficiency of manpower, Sales force effectiveness, retention issues, trainability of the entrepreneurial pool that includes the franchisees, agents and the entire gamut of the extended network representing the brand for last mile connectivity and customer service.

List of recommended training programs for the Telecommunication Sector:

Communication Skills, Sales Training, Customer Service Training, Presentation Skills, Negotiation and Persuasion Skills, Leadership Development Training, Problem Solving & Decision Making Skills, Outbound Team Building Training.

Additional recommendation - Channel Partner Training